Privacy Policy

1. Information We Collect

Personal Information

When you use our services or contact us, we may collect the following personal information:

• Name and contact information (phone number, email address, mailing address)
• Property address and details
• Service history and preferences
• Payment information
• Communication records

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and managing pest control services
• Processing payments and maintaining financial records
• Communicating with you about services, appointments, and updates
• Improving our services and customer experience
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software providers, and marketing platforms. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, such as in response to subpoenas, court orders, or legal processes, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure data storage systems
• Access controls and authentication procedures
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your rights

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service records are typically retained for 7 years for business and legal purposes.

11. International Data Transfers

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Phone: +1-238-693-8329
• Email: help@pestigo.site
• Address: 60 Washington Square S, New York, NY 10012, USA

We will respond to your inquiry within 30 days.

14. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.